Chatbot Event Log Report
Type of Report -
Standard
Purpose of the Report -
This report contains 2 worksheets-
i) Overall : The purpose of this worksheet is mainly to fetch the name and count of all the events triggered in a session of any platform except whatsapp.
ii) Unidentified : This worksheet contains the information about the count of the some specific event when they are triggered in a session except whatsapp
Detailed Description -
i) Overall
| Name of Column | Description of Field | Where is the value fetched from |
|---|---|---|
| Events Tags | Concat of event name and event type | event_logs(sessionFlow) |
| Count | No of times that event tag occurs within a session | event_logs |
| Custom Menu Linked | Event name | event_logs |
The aggregation is written where lookup is implemented on chat_sessions based on session_id to remove session where platform== “whatsapp”.
ii) msisdn query
| Name of Column | Description of Field | Where is the value fetched from |
|---|---|---|
| Events Tags | Concat of event name and event type | event_logs(sessionFlow) |
| Count | No of times that event tag occurs within a session | event_logs |
| Custom Menu Linked | Event name | event_logs |
Example of Report -
Report Link : https://docs.google.com/spreadsheets/d/16YFhRokBP5gUUBkgqXYKZ7HNkaqb0GlJxfznn7ADIJw/edit?usp=sharing
Report Format -
Branch : development
Path : Reports/eventLogChatbotReport.js
Aggregation -
Branch : development
Path : Reports//eventLogChatbot.js